CRM and AI consulting for growing companies
AI.CRM. — CRM and AI consulting
Most consultants hand over roadmaps. We deliver working systems — connecting your data, putting AI to work where it helps, and keeping it simple to run.
01Bring your data together
Sales, service and other data come together into one customer profile.
02Use AI where it helps
AI agents work from that profile, within the permissions and rules you set.
03Act inside your CRM
Suggestions and actions appear in the tools your teams already use, with people deciding where it matters.
What we do
CRM and AI consulting: we design, build and run CRM and AI for growing businesses — from sales and service to AI agents and customer portals.
Sales
Pipeline, forecasting and revenue operations your sales team will actually use.
Customer service
Case management, routing and agent assist, set up around your service teams.
AI agents
AI agents designed around the processes you already run, with clear guardrails.
Customer data
Customer data unified across your systems and ready to use wherever your teams work.
Customer portals
Customer and partner portals for self-service and engagement.
Applied AI
Platform engineering, DevOps and practical AI — Claude and Codex in your engineering teams.
How we work.
A few principles shape every engagement, whatever its size.
- Design and build together
- The team that designs your solution also builds it.
- One team throughout
- The same team from the first conversation to go-live, so context is never lost.
- Documented as we go
- Decisions, designs and runbooks are written down during the work, not reconstructed at the end.
- Built alongside your team
- Your admins and developers work with us, so the knowledge stays with you.
- Governance built in
- Permissions, trust settings and audit trails are designed in from the start.
The shape of an engagement
01
Discover
Conversations with your teams, a systems review and a written assessment.
02
Design
Solution design, data model, governance and a business case.
03
Build
Delivered in small iterations, alongside your team.
04
Govern
Monitoring, audit trails and a careful rollout.
05
Run
Optional ongoing support, tuning and DevOps.
Our product
Impulsum POS
A calm point of sale for Indian restaurants: tables, takeout, kitchen and billing on the iPad or Android tablet you already have.
- Tables, takeaway and kitchen
- Orders go from the table to the kitchen display and back to the bill.
- GST bills and UPI
- GST-ready bills, a UPI QR for the exact amount, and the day's takings at a glance.
- The tablet you already have
- Runs on the web, Android tablets and phones, and Windows.
Let's talk about your CRM.
Thinking about CRM, AI or Impulsum POS? Send us an enquiry below. Every message is read and answered personally.