Effective date: July 17, 2026
Shipping and Digital Delivery Policy
How Impulsum delivers access to digital products and onboarding services.
No physical shipping
Impulsum Restaurant POS is delivered digitally. We do not currently ship physical goods through this website, and no courier or physical shipping charge applies to the product purchase.
Digital delivery
Account setup or onboarding confirmation is ordinarily sent to the business email address within one business day after successful payment and any required business verification. A signed order form may specify a different activation or implementation schedule.
- Delivery may include an account invitation, activation confirmation, onboarding schedule, or access instructions.
- The customer is responsible for providing a valid business email address and completing requested verification steps.
- Payment review, incomplete business details, scheduled onboarding, or an agreed implementation plan may extend the activation time.
Missing delivery confirmation
If you do not receive the expected confirmation within one business day, check the email address used for purchase and its spam folder, then contact hello@impulsum.ai with the business name and transaction reference. Do not send card credentials, UPI PINs, banking passwords, or other payment secrets.
Contact and grievance support
Questions, cancellation requests, refund requests, privacy requests, and grievances can be sent to our designated support contact.
Designated grievance contactImpulsum Technologies Private Limited
8-89 Poli Reddy, Kanigiri, Andhra Pradesh 523230, India
Email: hello@impulsum.ai
Support hours: Monday to Friday, 09:00-18:00 IST