Shipping and Delivery Policy

This policy applies to Impulsum software products (Impulsum POS and Force360). Consulting services are governed by the terms of the signed proposal or statement of work.

• Minimum: immediately after successful payment, when account access is sent to the business email address.
• Maximum: 2 business days after successful payment, when business verification or onboarding is needed before activation.

Impulsum software products (Impulsum POS and Force360) are delivered digitally. We do not currently ship physical goods through this website, and no courier or physical shipping charge applies to the product purchase.

Account setup or onboarding confirmation is sent to the business email address immediately after successful payment, and no later than 2 business days when business verification is required. A signed order form may specify a different activation or implementation schedule.

• Delivery may include an account invitation, activation confirmation, onboarding schedule, or access instructions.
• The customer is responsible for providing a valid business email address and completing requested verification steps.
• Payment review, incomplete business details, scheduled onboarding, or an agreed implementation plan may extend the activation time.

If you do not receive the expected confirmation within 2 business days, check the email address used for purchase and its spam folder, then contact support@impulsum.ai with the business name and transaction reference. Do not send card credentials, UPI PINs, banking passwords, or other payment secrets.