Return Policy

This policy applies to Impulsum software products (Impulsum POS and Force360). Consulting services are governed by the terms of the signed proposal or statement of work.

Impulsum software products (Impulsum POS and Force360) are digital software and service offerings. We do not currently sell or ship physical goods through this website, so physical returns and exchanges do not apply.

A duplicate payment, incorrect charge, activation failure, or concern about a digital purchase is handled under our Refund and Cancellation Policy. Please contact us within seven calendar days of purchase so we can investigate promptly.

If Impulsum later offers hardware or another physical item, the applicable return, warranty, delivery, and replacement terms will be shown before purchase. Those product-specific terms will apply in addition to this policy.