Privacy Policy

This Privacy Policy explains how Impulsum Technologies Private Limited and its affiliates collect, use, share, retain, and protect personal information through https://impulsum.ai and related Impulsum products and services.

A business using Impulsum POS controls the customer and staff data it enters into the product. Impulsum processes that data to provide and support the service, subject to the customer's instructions and applicable law.

• Account and business information such as name, work email, phone number, company, restaurant details, billing address, and role.
• Product data such as menus, orders, staff records, customer details entered by the merchant, receipts, tax settings, and support requests.
• Payment information such as transaction reference, status, amount, and masked details supplied by an authorised payment provider. We do not ask for a card PIN, UPI PIN, CVV, net-banking password, or mobile banking password by email, phone, or chat.
• Technical information such as device and browser details, IP address, diagnostic logs, security events, and feature usage.

• create, authenticate, and administer business accounts;
• provide POS, onboarding, billing, support, and related product functions;
• process transactions, reconcile payment status, and prevent fraud;
• protect the platform and investigate incidents;
• improve product reliability, usability, and performance; and
• comply with tax, accounting, legal, and regulatory obligations.

We share information only as reasonably necessary with authorised service providers such as cloud hosting, authentication, monitoring, communications, subscription billing, and payment-processing partners. Payment providers process payment credentials under their own privacy policies. We do not sell personal information.

We may disclose information to professional advisers, affiliates, or public authorities when required by law, to protect rights and safety, or to investigate fraud.

We use reasonable technical and organisational controls designed to protect information from unauthorised access, loss, misuse, or alteration. Data may be processed in India and in other locations where approved service providers operate, with safeguards appropriate to the service and applicable law. No internet system can be guaranteed completely secure.

We retain information only for as long as needed to provide the Services, maintain security and business records, resolve disputes, prevent fraud, and meet legal obligations. Subject to applicable law, you may request access, correction, deletion, restriction, or a copy of personal information associated with you by contacting us.

We may update this policy to reflect product, provider, or legal changes. Material changes will be communicated through the website, product, or another appropriate channel. The effective date above identifies the current version.